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Wednesday, February 20, 2019

Gym Survey

RHUL FITNESS SUITE SURVEY This is a survey, which aims at measuring the customer satisfaction and the current perception of the RHUL gym. enliven be aware that all data is completely anonymous and exit not be shared with third parties, nor go away you be contacted further. This will take only 2-3 minutes to fill in and will process us with our final year Marketing Research Project. Thank you really much for participating 1. Are you a member of the RHUL gym? Yes/No 2. If no, why not? (If you are a member please convey the N/A option) * I dont do sports I visit an different gym * I do an alternative part of sport * The RHUL gym doesnt provide the equipment I need * I cant afford it * Other.. * N/A 3. If yes, how some(prenominal) times a week do you visit the gym on average? (Please circle the number that applies to you) 0 1 2 3 4 5 6 7 4. How long have you been a member? Less than 6 months 1 year 2 age 3 years 5. What kind of membership do you have? other(a) Ris er (access to lyceum and Classes until 1500pm) Gold (unlimited access to the gym and classes) counterbalance as you go (individual ? payment for every visit) 6. What are your main goals in sport/as a member of the RHUL gym? * To keep cope with and healthy * Bulk up * Aid training in other sports * To loose weight * Relax/Relieve Stress * Health reasons, much(prenominal) as rehabilitation etc. * Other (please specify).. 7. What do you mainly routine in the gym? * Aerobic Equipment * Cardio Equipment * Weights Room * Classes * Anything, depending on my mood 8. evict you please rate how you feel some the following factors related to the Gym (1 not satisfied at all 10 Completely Satisfied)Not Satistied at all Completely Satisfied Available equipment 1 2 3 4 5 6 7 8 9 10 Available space 1 2 3 4 5 6 7 8 9 10 Changing entourage 1 2 3 4 5 6 7 8 9 10 Showers 1 2 3 4 5 6 7 8 9 10 Gym Instruction 1 2 3 4 5 6 7 8 9 10 Customer Service 1 2 3 4 5 6 7 8 9 10 Atmosphere 1 2 3 4 5 6 7 8 9 10 Classes 1 2 3 4 5 6 7 8 9 10 Opening hours 1 2 3 4 5 6 7 8 9 10 -RHUL gaming Website 1 2 3 4 5 6 7 8 9 10 Accessibility 1 2 3 4 5 6 7 8 9 10 Price 1 2 3 4 5 6 7 8 9 10 Products on offer 1 2 3 4 5 6 7 8 9 10 9. Please finish the following sentences What I resembling most about the RHUL gym is. What I like least about the RHUL gym is.. The RHUL gym needs more.. 10. How did you hear about the RHUL Gym? Word-of-mouth recommendation Facebook RHUL Website Freshers Fare Leaflets Promoters Other (please specify) 11. What year are you in? * First * Second * Third * Fourth * Postgraduate 12. Which department do you belong to? 13. What is your gender? * Male * Female * 14. What is your accommodation status? * Halls * toffee-nosed Housing 15. Please share any additional comments about the RHUL physical fitness Suite How likely are you to recommend the RHUL Gym to your friends? * Extremely believably * Very Likely * Moderately Likely * Slightly likely * Not at all li kely

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